General conditions of sale

  1. Company details

Company name: Melinda Asztalos
Address: Keppestraat 52/7, 9320, Erembodegem
VAT identification number: BE 0684452289
Small enterprise subject to VAT exemption scheme. VAT not applicable.
Tel: 0032/498.563.309
Email: Melinda@3MSystem.be
IBAN: BE49 7360 4440 7371 BIC: KREDBEBB

  1. Webshop

This webshop serves as a platform to sell the book ‘the Crack – freedom while stuck in human form’. The only product sold in this webshop is this book with the following specifications:

The price of the book is set at €28. The format of the book is A5 (5.83 x 8.27 in / 148 x 210 mm), number of pages inside: 296, colored and gold foil engraved hardcover with colored double endpapers. According to the international book market, the minimum price of this book, determined by printing and distribution channel costs, is set at €30.08; nevertheless, this website offers the book at the fixed price of €28, £25, or $30. The price of the book in these currencies is printed on the back of the book.

VAT is not included in the sale price as the one-person business is VAT exempt.

A token charge of €1 is added to the price for packaging and handling of the book.

Shipping costs are added separately according to Bpost’s rates.

These are:

  • Belgium €7.42
  • Countries surrounding Belgium €11.60

i.e., Germany, France (excluding DOM-COM-TAAF), Luxembourg, the Netherlands

  • The rest of the European Union €13.75

i.e., Azores, Bulgaria, Cyprus, Denmark, Estonia, Finland, Greece, Hungary, Ireland, Italy, Croatia, Latvia, Lithuania, Madeira, Malta, Monaco, Austria, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Czech Republic, Sweden

  • The rest of Europe and the United Kingdom €16.50

i.e., Albania, Andorra, Bosnia and Herzegovina, Canary Islands, Ceuta, Faroe Islands, Georgia, Gibraltar, Greenland, Guernsey, Iceland, Jersey, Liechtenstein, Macedonia, Man Island, Melilla, Moldova, Montenegro, Norway, Ukraine, Russia, San Marino, Serbia, Turkey, Vatican City, United Kingdom, Belarus, Switzerland

  • Mediterranean Basin and the United States €20.95

i.e., Algeria, Canada, Egypt, Israel, Jordan, Morocco, Syria, Tunisia, United States

  • Rest of the world €29.70

i.e., All other countries served by Bpost’s network
Delivery time follows the conditions of Bpost.
Payment is possible via bank card or PayPal.

Return Policy

Dear Client, we hope you are pleased with this special book, but if you made a mistake when ordering or changed your mind, we accept returns according to our policy on this page.

Sometimes it is more expensive for you to return the book than to simply donate it to your local library, book center, school, or other places that need books. Or just give it as a gift to someone else who would benefit from it.

Thank you for considering this.

‘the Crack’ can be returned within 7 days of receiving your order. Unfortunately, if 7 days have passed since receiving your purchase, we cannot give you a refund. To be eligible for a return, your book must be unused and in the same condition as you received it and must be in its original packaging, which means it must have the seal intact. If the seal is broken, the book is no longer eligible for return.

Refund

Once your return has been received and verified, we will send you an email to notify you that we have received your returned book. We will also notify you of the approval or rejection of your refund.

If your return is approved, the refund will be processed and a credit will be automatically applied to your original method of payment within 10 business days.

If you have not yet received your refund, please contact your bank or credit card company to verify. It may take some time for them to process and officially issue your refund. If you have done all this and you still have not received your refund, please contact us by email.

Shipping

Shipping charges are non-refundable. You are responsible for shipping costs to return your book to us. To return your book, you must first contact us by email for a return authorization and instructions.

We strongly recommend that you use a trackable shipping service or purchase shipping insurance, as we cannot guarantee that we will receive your returned item.

Privacy Policy

We treat your data as confidential information and will not transfer, rent or sell it to third parties.

This webshop and the author respect the Belgian law of December 8, 1992 on the protection of privacy in the processing of personal data. The personal data provided by you will only be used for the following purposes: processing and delivering the order, sending newsletters, advertising and/or marketing purposes. You have a legal right to access and correct your personal data. Subject to proof of identity (copy of identity card), you can obtain the written communication of your personal data free of charge via a written, dated and signed request to info@the-crack.com. If necessary, you can also request the correction of any data that may be incorrect, incomplete or irrelevant. In case of use of data for direct marketing: you can oppose the use of your data for direct marketing free of charge. To do so, please contact info@the-crack.com.

This website keeps online (anonymous) visitor statistics in order to see which pages of the Internet site are visited and to what extent.

Cookies

During a visit to the site, “cookies” may be placed on your computer’s hard drive. A cookie is a text file that is placed by a website’s server in your computer’s browser or on your mobile device when you consult a website. Cookies cannot be used to identify individuals; a cookie can only identify a machine. We use both First-Party cookies and Third-Party cookies.

You can set your Internet browser to not accept cookies, alert you when a cookie is installed, or remove cookies from your hard drive afterward.  You can do this through the settings of your browser (via the help function). Please note that certain graphical elements may not appear correctly, or that you will not be able to use certain applications.

By using our website, you agree to our use of cookies.

Legal Policy

The author may change these terms and conditions at any time without further notice. Any purchase after the change constitutes an acceptance by the client of these new terms and conditions.

The client accepts that electronic communications and backups may serve as evidence.

Belgian law applies, with the exception of the provisions of international private law on applicable law and with the Rome I Regulation on international sales contracts for movable goods.

 

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